About Miramar Al Aqah Beach Resort
Nestled between the foothills of the Hajar Mountains and the glistering Indian Ocean, the Resort transports guests into a surreal realm of the eclectic flavors and extraordinary entertainment, palaces of pampering and exotic adventures. Reflecting the mosaic of cultures that rested up here long ago, the interplay of Arabic, Moroccan and Eastern design themes infuse the entire resort. Soft lanterns, Moorish balconies and a Mediterranean open air amphitheatre add unique character to a sprawling boutique-hotel ambience. Located on the East Coast of the United Arab Emirates, 140 km from Dubai and 45 km away from Fujairah National Airport, this peaceful sanctuary is guaranteed to redefined elegance and graceful atmosphere. Whether it's exploring the emirate historical attractions or just lounging on the beach, Miramar Al Aqah Beach Resort is the perfect place to soak it all in. Along with unique blend of traditional Arabian hospitality, luxurious accommodations and unrivalled service, guests are guaranteed to have a vacation like nowhere else.
Resort Facilities
Hotel facilities are excellent and are championed by the standard of the rooms. They are truly luxuriously appointed and the vast majority face the Indian ocean. Outstanding gourmet standard food is served in four excellent restaurants and three bars provide a chic and sophisticated ambience. A selection of shops, a health club and gym, temperature controlled outdoor and indoor pools are also readily available. Free shuttle buses are provided twice a week to malls in Dubai and Fujairah City and guests can indulge in a variety of water sports including windsurfing, diving, snorkelling and kayaking.The on-site 5-Star PADI scuba dive centre "Divers Down" provides diving courses from try-dives to instructor as well as 3 daily dives for certified divers.
Job Description
Supervises housekeeping activities. Trains and consults housekeeping employees. Supports Executive Housekeeper & his/her assistants in all phases of housekeeping activities.
* Ensures the overall cleanliness of the hotel, including accurate scheduling of periodical cleaning plans, etc.
* Ensures that all employees under his/her supervision:
• Comply with general hotel requirements
• Honour ‘do not disturb sign’ until check out time. After check out time room must be called on telephone before knocking on, or opening the door
• Provide housekeeping service (full room cleaning) within 20 minutes
• Provide request for towels or other housekeeping supplies within 10 minutes
• Do not disturb guests with loud music, loud television, or loud discussion in guest areas
• Housekeeping carts are not interfere with traffic flow
* Supervises compliance to hotel rules and regulations and exercises disciplinary measures as needed.
* Controls guest and cleaning supplies, housekeeping equipment.
* Keeps record of applicable items.
* Health & Safety: To ensure that all staff in the Housekeeping department knows and understands safety procedures and effective is maintained.
* Ensures all staff has a safe environment within which to work and ensures all staff adopts safe working habits.
* To inspect regularly guestrooms, VIP rooms, lobby, public toilets, etc. to ensure proper maintenance and cleanliness.
* To effectively handle all guest complaints concerning Housekeeping department, taking corrective actions to prevent recurrence and convert the guest into a repeat customer. Coordinates proper actions with other departments, informs Executive Housekeeper.
* Execution of regular technical/skills training.
* Ensures that all assignments are completed by the end of the shifts
* Informs the following shift what the previous shift has accomplished
* Schedules staff according to forecasted occupancy
* Controls Housekeeping storeroom, gust room supplies and cleaning
* Follow up the extra guest items in the rooms (iron, etc.)
* Completes paperwork assignments related to room status and Room attendant assignments
* Ensures that all employees under his supervision are thoroughly familiar with hotel emergency procedures.
* Other duties as assigned
Qualifications required
Bachelors Degree /High school Diploma
Good English Communication Skills, Knowledge with Russian & German language is a plus
Minimum two years experience in the same position in a 4* or 5* hotel
